Website Maintenance

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Online Peace Of Mind

24/7 Maintenance GivIng You Peace of Mind

Our experts can fully maintain and manage your WordPress website. Our maintenance plans include unlimited website bug fixes,  website and plugin updates, full security, and 24/7 developer support.

We fully support all WordPress and WooCommerce plugins and themes.

Bonus: fully managed web hosting & emails.

WordPress Requirements

Why WordPress Needs Maintenance

Why do you need a WordPress Maintenance Service?

Any website built on the WordPress CMS platform requires regular updating and maintenance. The reason for this is that WordPress makes regular updates to the core system and these need to be integrated into the version that your website uses on the server. In addition there are regular updates made by plugin developers and theme designers which will need to be made.

If your site doesn’t get these regular updates from WordPress, the plugin developers or the theme designers, it could be vulnerable to security issues. One of the worst outcomes is that your site may get hacked and Google would remove it from the search results page. Something like this would be very detrimental and damaging to your brand name.

By ensuring that your site remains in good condition and protected against being hacked, you’ll be ensuring that your visitors get a better user experience and therefore you’ll be in Google’s good books. By having your core WordPress updated by our maintenance service will ensure that your site is bug-free and that you have access to all the latest features.

Every part of WordPress, including the core, plugins and the design need to be in alignment and updated concurrently, or something may break. Before making any update, we have backups ready to use them if required. If there are any issues, we can fix them to ensure that all goes to plan.

Supporting Your Needs

01.

Managed Updates

We keep your website, themes and plugins up to date. We monitor for vulnerabilities and patch immediately.

WordPress needs constant updates and we take care of it for you, so you don’t have to worry. 

02.

Hardened Security

Multiple lines of defence for security.

Manual updates and patching, twice daily scans against our custom malware database, and some of the best sysadmins in the industry.

03.

24/7 Monitoring

Our team is constantly monitoring your site.

We are automatically alerted when issues occur, and ensuring optimal performance and security.

04.

Unlimited Bug Support

Request unlimited website fixes and bug support from our developers.

We work 24/7 and solve most issues within 24 hours hours.

Getting Started

Initial Audit

We’ll gather the data and logins we need from you, and begin an audit of the site.

Secure Password Storage

If we need login details to work on your site. We utilize lastpass so your information is always secure.

Optimisation

We work through your site to make sure it is running as smoothly and quickly as possible.

Initial Updates

If you are running software that is out of date, we will bring it all up to date. We do this in a staging environment to ensure it does not break anything.

Free Migration

If you want to take advantage of our bonus hosting, we will schedule in a migration with you at a time of your choosing to ensure you site has a hosting environment that suits your needs.

Site Audit

We do a full audit of every site that moves to us, noting how it works so that we can fix things should they go wrong.

Backup Setup

We take twice-daily backups of every site we maintain. That means we can roll back sites as needed. 

Frequently Asked Questions

Why Do I Need Maintenance?

With everything always changing, having  a professional to keep your website up to date and running like a well oiled machine will allow your business to continue to prosper and be found as you wanted.

What is your typical response time?

You’ll get your response within 1 business day.

Emergencies will be addressed accordingly.

Do you monitor my site?

Yes! With our advanced system continuously running, we test constantly and make sure everything is up to par.

How does hosting work?

Our hosting allows us to make sure all the front and backend mechanics of your website can be managed and monitored appropriately.

With this you get the assurance that you will get the best, fastest, and efficient service for your money.

Do you have any contracts for website maintenance?

No, there is no contract for the monthly plan. You can cancel at any time.

As you sign for the plan, you need to set up automatic payments through your credit card. The monthly recurring plan will renew every 1-month automatically until canceled. However, we do require a 10-day minimum notice before the next renewal.

Annual plans are set for the year and you can cancel one month prior to the renewal date. You will get a reminder.

What is the charge for extra work?

Our standard a-la-carte rate is $125 per hour for most services including server administration and website development.

For maintenance clients, we charge at a 15 minute interval with no minimums per request.

Choices To Serve You

Annual $1990/yr

When Billed Annually

  • 2 Months Free

    You will save $600 per year when you purchase an annual package.

  • Weekly Maintenance

    All of your theme, plugins, as well as the WordPress platform updates are taken care of weekly, so you never have to worry.

  • Proactive Monitoring

    Your site is monitored on a 5 minute frequency, so we know if a problem occurs immediately.

  • Malware scanning

    Malware is a constant threat so we do a twice daily scan to ensure the safety and security of your site.

  • Daily Site Backups

    We do complete back ups of your site four times per day, so no matter what happens, you are protected. 

  • Bug Fixes

    If an update or security issue causes an issue on your site, we take care of the fix everytime.

Bonus: Managed hosting

Monthly $199/mo

Outstanding Support

  • Weekly Maintenance

    All of your theme, plugins, as well as the WordPress platform updates are taken care of weekly, so you never have to worry.

  • Proactive Monitoring

    Your site is monitored on a 5 minute frequency, so we know if a problem occurs immediately.

  • Malware scanning

    Malware is a constant threat so we do a twice daily scan to ensure the safety and security of your site.

  • Daily Site Backups

    We do complete back ups of your site four times per day, so no matter what happens, you are protected. 

  • Bug Fixes

    If an update or security issue causes an issue on your site, we take care of the fix everytime.

Bonus: Managed hosting

Questions?

Speak With Our Team

Questions?  Send Us A Message

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